Embarking on a career as a private hire professional in Durham County, UK, requires a clear understanding of a multi-tiered licensing system. The journey can seem complex, with numerous forms, tests, and regulations to navigate. This comprehensive guide, informed by the latest official requirements and industry insights, is designed to demystify the process and provide a clear roadmap for success.
From the essential eligibility criteria to a full breakdown of all costs and ongoing compliance, As a private hire company, we covered everything you need to know to secure your license and start your career on the right foot.
The Three Pillars of Private Hire Licensing
A common point of confusion for new applicants is the belief that a single license covers everything. In reality, a legal private hire operation in Durham is built upon a foundation of three distinct licenses, all of which must be issued by the same local authority.
- The Private Hire Driver’s License: This is your personal permit, certifying that you are legally authorized to drive a licensed private hire vehicle. It is specific to you as an individual and does not allow you to use an unlicensed vehicle.
- The Private Hire Vehicle (PHV) License: This permit is required for the specific car you will be using. A driver with a valid license cannot use an unlicensed vehicle for private hire work. The vehicle must pass a rigorous compliance test, which goes beyond a standard MOT to ensure it is fit for public use.
- The Private Hire Operator’s License: This license is issued to the business or individual that accepts and manages bookings. An operator is responsible for ensuring all drivers and vehicles working for them are correctly licensed by the same council.
Understanding this three-part system from the outset is the key to a smooth application process.
A Step-by-Step Roadmap to Your Durham Private Hire License
The journey to becoming a licensed private hire professional is a sequential process that demands careful attention to detail. Follow this roadmap to efficiently gather the necessary documents, complete the required tests, and prepare for a successful application.
Step 1: Confirm Your Eligibility and Gather Your Documents
Before you begin, you must meet a set of core requirements and have the following documents ready. This initial checklist is crucial and a common source of anxiety for many applicants.
- Full UK Driving License: You must have held a full UK driving license for at least 12 months.
- Medical Examination: A completed medical questionnaire is required. This must be signed by a GP or another medical practitioner who has full access to your medical records. You are responsible for all costs associated with this exam. You can learn more about finding the right medical support for your journey here.
- Disclosure and Barring Service (DBS) Check: A basic DBS check certificate is a mandatory component of the application, ensuring you are a “fit and proper person” to hold a license.
- HMRC Tax Check: A new, mandatory requirement for new and renewal applications is the completion of a tax check with HM Revenue and Customs (HMRC).
- Legal Right to Work: You must be able to demonstrate your legal right to work in the UK.
- Photographs: Recent, passport-sized photographs are required for your application.
Step 2: Complete Your Mandatory Tests and Training
Beyond the standard documentation, a prospective driver must pass a series of mandatory tests and assessments to ensure professional competence and road safety.
The Knowledge Test & Oral English Proficiency
All private hire and taxi drivers in Durham must pass a knowledge test. This 60-minute exam costs £17 and covers local laws, highway code signs, road markings, and Durham County Council’s licensing policy.
A key distinction for private hire drivers is the oral English proficiency test, which is a crucial component of the knowledge test itself. This is a verbal assessment to ensure you can communicate effectively with passengers, a core part of providing great service.
The Driver Assessment
In addition to the knowledge test, you must obtain a driver assessment pass certificate. This is a practical, in-car suitability test conducted by a qualified driving instructor. It is designed to evaluate your driving skills, focusing on modern driving practices and general road safety.
Step 3: Understanding the Medical Standards
The medical examination is a central element of the licensing process. Durham County Council requires applicants to meet the stringent DVLA Group 2 form, which are the same high standards applied to lorry and bus drivers.
The medical practitioner must have full access to your medical records to certify your fitness to drive. For example, if you have insulin-treated diabetes, specific criteria must be met, including having full awareness of hypoglycaemia and attending annual examinations with a hospital consultant.
A Full Financial Breakdown: What It Really Costs
The financial investment required for a private hire license can be a significant consideration. Beyond the official council fees, a number of additional, mandatory expenses contribute to the total cost. This section provides a comprehensive and transparent breakdown.
Durham County Council License Fees
The council offers driver and operator licenses for different durations, providing flexibility.
| License Type | 1-Year Fee | 2-Year Fee | 3-Year Fee | 4-Year Fee | 5-Year Fee |
| Private Hire Driver | £84 | £145 | £206 | N/A | N/A |
| Private Hire Operator | £146 | £257 | £369 | £483 | £592 |
Other Mandatory Costs to Consider
- Knowledge Test: A fixed fee of £17.
- Vehicle Test: The initial vehicle test costs £60.32. A retest, if required, costs £27.04.
- Medical Exam: The cost of the medical examination is the sole responsibility of the applicant and can vary significantly depending on the medical practice.
- Mandatory Training: New and existing drivers must complete mandatory training, including Child Sexual Exploitation (CSE) awareness and Disability Awareness training. These are typically required to be refreshed every three years. Costs for these programs vary by provider.
Staying on the Road: Regulations, Renewals, and the Penalty Point System
Obtaining your license is just the first step. Maintaining it requires a continuous commitment to professional conduct and adherence to local regulations.
The Council’s Penalty Point System
While you are likely familiar with the DVLA’s penalty point system, Durham County Council has its own regulatory framework. This system imposes penalty points for a wider range of non-driving offenses. These can include issues like:
- Failing to inform the council of a change of address.
- Not carrying a legal spare tire.
- Displaying unapproved tariffs on a vehicle’s meter.
Accumulating a certain number of these council-specific points can lead to the suspension or even revocation of your private hire license, even if your DVLA license remains valid. It is crucial to be aware of and comply with all local authority rules to protect your livelihood.
Renewing Your License & The HMRC Tax Check
The renewal process is an essential part of a long-term career. Drivers can renew their license for one, two, or three years. A critical new requirement is the completion of an HMRC tax check, which is a legal obligation for all licensed professionals. Failure to complete this check will prevent you from renewing your license.
This guide provides a solid foundation for anyone looking to navigate the licensing process successfully. For an idea of the types of journeys you’ll be taking, you can explore our fleet of vehicles or check out our service offerings once you are licensed.
Frequently Asked Questions (FAQ)
How do I get a private hire license in Durham?
The process involves several key steps: first, completing a medical check and any required training; next, passing the mandatory knowledge and driver tests; and finally, submitting a comprehensive application form with all supporting documents, including a DBS check and the new HMRC tax check.
What is the difference between a taxi (Hackney Carriage) and a private hire vehicle?
The primary difference lies in how they can be hired. Taxis can be hailed directly from the street or a designated rank. In contrast, private hire vehicles are strictly prohibited from being hailed and must be pre-booked through a licensed operator. A key licensing difference is that private hire drivers are no longer required to pass a locality test, which is still mandatory for Hackney Carriage drivers.
How much does a private hire vehicle test cost?
The initial vehicle test has a fixed cost of £60.32. If a retest is required, the cost is £27.04.
What happens if I get a penalty point on my license?
You must notify the local council of any penalty points received on your DVLA license. The Durham County Council also has its own system for imposing penalty points for non-driving offenses. Accumulating too many points under this system can lead to the suspension or revocation of your private hire license, even if your DVLA license remains valid.
